E3 Retail has been Acquired by OSI Digital

We are proud to announce that E3 Retail, has been acquired by OSI Digital, a global digital transformation provider.

This strategic partnership brings together shared vision, culture, and technical expertise—expanding our ability to deliver innovative, end-to-end solutions that transform the retail experience.

E3 Retail + OSI Digital: Combining Strengths to Shape the Future of Retail

Joining OSI Digital allows E3 Retail to scale our Unified Commerce platform and retail-focused innovations globally, while benefiting from OSI Digital’s enterprise technology expertise and international reach. Together, we bring a shared commitment to delivering transformative, client-centric solutions that span the full retail lifecycle—from back-office operations to customer engagement.

“This acquisition reinforces OSI Digital’s dedication to delivering next generation, client-focused solutions while expanding our global presence and accelerating growth in the retail industry,” said Glenn Gesell, President, OSI Digital. “E3 Retail’s expertise, passion, and innovative approach to retail technology perfectly complements our mission to deliver results for our valued customers. Together, we will redefine how retailers leverage technology to enhance operational efficiency and enable customer excellence.”

Expanding Our Impact in the Retail Industry

For years, E3 Retail has helped leading retailers streamline operations and reimagine the customer experience through our Unified Commerce platform. Now, as part of OSI Digital, we are positioned to extend our impact—bringing faster innovation, expanded capabilities, and broader market reach to our clients across the globe.

"We are thrilled to join the OSI Digital brand and bring E3 Retail’s innovative solutions to a wider global audience," said Michelle McElroy, former Vice-President of Business Development at E3 Retail. "The integration of E3 Retail into OSI Digital unites two like-minded organizations with aligned cultures, complementary technical expertise, and a shared commitment to re-define customer experiences. Together, we believe that E3 Retail’s Unified Commerce platform and deep retail experience will significantly enhance OSI Digital’s end-to-end offerings, empowering retailers to optimize operations and elevate customer experiences to new heights."

As part of this exciting transition, Michelle McElroy will now serve as Vice-President, Retail at OSI Digital, leading the newly formed Retail practice. Her leadership will ensure continuity in our vision while tapping into OSI Digital’s robust infrastructure and global presence to deliver even greater value to clients.

We are excited for this next chapter and look forward to building the future of retail—together with OSI Digital.